FAQs

What is the suggested age?
Our toys are for kids 3 years old or older.

Are these non-toxic?
This product is designed for kids and toddlers. The material and manufacturer are selected with a series of test and qualification check. All products are non-toxic and environmental-friendly.

What currency are the prices displayed in?
All of our prices are displayed in USD.

Which payment methods are accepted?
We currently only accept credit card payments and PayPal. More payment methods will be added in the future.

What is your refund policy?
Our returns policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase and contact us at
Email: customer@cozybomb.com
Office Contact: +1 (859) 960 2182
Facebook Messager: m.me/CozyBomB
Whatsapp Message: +1 859 960 2952

 (Reply within 1 business day)

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